Privacy Policy

Introduction
This Privacy Policy describes how Route 39 and its affiliates collect, use, share, protect or otherwise process your information through our platform. We store and process data primarily in India.

Collection
We collect personal data when you use our services (e.g., name, phone, address). Sensitive data like payment info is collected with your consent. We may also track user behavior to improve our platform.

Usage
We use data to provide services, assist partners, enhance experience, resolve disputes, detect fraud, and conduct research. Your access to some services depends on providing necessary permissions.

Sharing
We may share data internally or with partners (logistics, payments, legal) when necessary. Disclosure may occur if required by law or to protect rights and safety.

Security
We adopt reasonable security practices to protect your data. However, no internet transmission is 100% secure. You are responsible for keeping your login credentials confidential.

Retention & Deletion
You can request account deletion. Data is retained only as long as necessary or required by law. Some data may be kept in anonymized form for analysis.

Your Rights & Consent
You can access and update your data. By using the platform, you consent to this policy. You may withdraw consent by writing to us, though this may restrict service access.